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1. What is VINE?

VINE (Victim Information and Notification Everyday) is a service through which victims of crime can use the telephone or Internet to search for information regarding their offender's custody status and register to receive telephone and e-mail notification when their offender's custody status changes. Telephone Registration You can use the telephone to search for and register to receive notification about the custody status of an offender at 888-944-8463 toll-free. Web Registration You can search for and register to receive notification about the custody status of an offender via VINELink at www.vinelink.com

2. Where is VINE available?

VINE is currently available in 46 states. If the inmate for whom you're searching is in custody at a corrections facility that participates in VINE, you should be able to locate custody information on VINELink (www.vinelink.com).

3. Do I subscribe to or pay for this service?

VINELink is not a paid service. it is completely FREE to the public.

4. How do I search for an offender and register to receive notification using VINELink?

Please note that you may register to receive notification for custody status changes only for offenders currently in custody. To use VINELink to search for an offender in custody, please follow these steps:

1. Go to www.vinelink.com
2. Click on the state in which the offender is housed.
3. Choose the Search & Register tab across the top of the navigation page.
4. Select the Facility or Facilities that you would like to search, type in the Offender Identification number or the full Last Name and at least the first initial of the First Name, then click Search.
5. Verify the information for the offender that matches the person for whom you search.

To use VINELink to register to receive notification about changes in an offender's custody status, please follow these steps:

1. Complete steps 1 through 5 above.
2. Click on the magnifying glass icon under the Register/Details column next to the appropriate offender.
3. On the Offender Details screen, choose your Method of Registration, then click Continue.
4. Complete the required information for registration.
5. Click Register.

5. Why can't I find a particular offender?

VINELink provides information regarding offenders who are currently in custody or who may have been recently released from custody.

If you do not find the person for whom you search, please call the Price County Jail at 715-339-4116 and inquire about the status of his/her custody.

6. What does 'non-participating county' mean?

VINE is available in 42 states through various different types of agreements. Even in 'statewide' programs, not each and every county participates in the VINE program. Some counties do not have jail facilities and therefore do not report any information. In other states, individual counties support their own contract for VINE. If you do not see a county listed, then it is currently a non-participating county. In that case, please contact the local jail for offender information.

7. How do I locate information about a Federal inmate?

VINE does not receive information regarding federal inmates. However, the Bureau of Prison's website has an "Inmate Locator" that provides information on any Federal Inmate.

8. How frequently does VINELink receive offender information?

VINELink's standard transaction time is every 15 minutes for jails and twice each day for prisons. This may vary depending upon the jail activity and the resources the facility has on site to update the data. Most always, the data is current within 15 minutes.

However, if you have reason to believe the data is out of date, you should call the Price County Jail at 715-339-4116 directly for an update and invoke your personal safety plan. Do not depend solely on VINE or any other program for your safety.

9. Is Charge and Warrant information available on VINELink?

VINE does not receive charge information from all facilities and therefore it is not always available to be displayed on VINELink. We recommend that you call the facility in which you believe the offender is housed and inquire about the charges for the offender.

VINE does not track outstanding warrants.

10. What if the information on VINELink is incorrect?

If you have found incorrect data on the VINELink site, please call the Price County Jail at 715-339-4116 to report the inaccuracy directly so we may make the change in our database as appropriate.

11. Why did I not receive notification on my AOL address?

First, please verify that your email address is correctly registered with VINE for the inmate in which you are seeking notification.

It's possible that VINE email notifications could be perceived as "spam" by AOL. Please verify that your Mail Controls are not blocking VINE's email address or domain. The email notifications will come from vine@globalnotifications.com. You may also want to add this address to your address book to ensure that VINE mail is allowed to be delivered. Also, please check your spam folder to ensure your spam filters have not caught any mail incorrectly.

12. What is the 'Caller ID' number and 'Sender Email' address?

When you receive a notification from VINE, you will see the following telephone number on your caller ID: 502-213-2798. If you register for email notification, you will receive a message from the following email address: vine@globalnotifications.com

13. Are offender photos on VINELink?

VINELink now has the ability to display offender photos. This is a configurable option and your particular state and/or agency may or may not have the feature enabled at this time.

14. How do I stop receiving unwanted notification calls?

Please call 888-944-8463 and select the option to speak with an operator. Please provide the state in which the offender is housed, as well as the phone number that is being called. With this information VINELink will be able to research the problem and assist with getting the notification calls stopped

15. Can I find historical data on an offender?

VINE - Victim Information and Notification Everyday, tracks an offender's in-custody status and date of release only. Historical data is not available. Offenders are deleted from the VINE database usually within two weeks of release.

16. Does VINELink support Spanish web content?

Yes, VINELink supports Spanish web content.