Why do I need a prepaid account with Securus Correctional Billing Services?
If you want your incarcerated family member to be able to contact you regardless of the funds in their Inmate Trust Account, one option is to create a prepaid account. This allows you to pay for the calls your incarcerated family member makes to you.

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1. What is Securus Correctional Billing Services?
2. Why do I need a prepaid account with Securus Correctional Billing Services?
3. What types of accounts does Securus Correctional Billing Services offer?
4. I have a prepaid account with Securus and my call was disconnected. Why?
5. I have an account with Securus but calls to my line are blocked. Why?